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Delta Air Lines Offering Passengers $30,000 After Flight Crash Landed

1 year ago 54

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Delta Air Lines offered $30,000 to passengers who were aboard Delta Flight 4819 after it crash landed and flipped upside down at Toronto Pearson International Airport Feb. 17.

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Delta Air Lines is aiming to compensate passengers after a harrowing experience. 

The 76 travelers who were aboard Delta Flight 4819 that crash landed at Toronto Pearson International Airport on Feb. 17 have been offered $30,000 by the Delta Care Team. A spokesperson from the company assured passengers that, "this gesture has no strings attached and does not affect rights,” according to NBC News.

A total of 80 people—76 passengers and four crew members—were onboard the flight coming in from Minneapolis, Minnesota as the plane landed on the runway before hitting the ground and becoming surrounded by a plume of black smoke, subsequently turning completely upside down.

Due to the impact, the plane lost the tail and both wings.

In total,18 people suffered injuries and three were transported to medical facilities, NBC News reported.

The incident was described as “mass chaos” by a passenger onboard the flight.

“I was upside down,” John Nelson told CNN Feb. 17. “A lady next to me was upside down, and we let ourselves go and fell and hit the ceiling. Which was a surreal feeling, and everybody was like, ‘Get out, get out get out.’”

Although he walked away from the incident unharmed, John—who recorded his experience being pulled from the flight by first responders—said that he was still filled with emotion.

“Stressed, nervous, shaky,” he told CNN of the aftermath. “Still a lot of stress. It’s amazing that we’re still here. Hope to not do that again.”

GEOFF ROBINS/AFP via Getty Images

The cause of the flight is still under investigation by the Transportation Safety Board of Canada, according to the FAA. However, Delta had no doubts about the skillset of the crew members aboard.

"All these pilots train for these conditions,” Delta Air Lines CEO Ed Bastian told CBS Mornings Feb. 19. “They fly under all kinds of conditions at all the airports in which we rate, so there's nothing specific with respect to experience that I'd look to.”

(E! and NBC News are part of the NBCUniversal family.)

Watch E! News weeknights Monday through Thursday at 11 p.m., only on E!.

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